How to Save $3,172

How to Save $3,172

“It’ll cost you $3,200,” the mechanic told me.

Oh, no, it won’t.

That moment marked my emergence from total ineptness into an expert mechanic and true Queen.

***

Let me back up.

(Well, I’m terrible at backing up, but we’ll get to that in a moment.)

My Thunderbird’s “Check Engine” light appeared a couple of months ago. These kinds of things always unnerve me, so I immediately scratched around for my manual and learned that a solid (as opposed to blinking) light indicates a problem with the car’s emissions system.

Beginning of Route 66 trip, November 20, 2001

I’d bought my T-Bird in 2001, entranced by its retro design – a throwback to the 1950s. To avoid the prohibitively long waiting lists and outrageous dealer markups in California, I picked up the car in Versailles, Kentucky, and drove it home along Route 66. The trip was a dream, full of nostalgia and reverie.

Now, more than two decades later, I don’t drive the Thunderbird much. It’s a two-seater convertible with no room for our dog, it lacks modern bells and whistles (like the life-changing “blind spot warning”), and it’s showing its age. But I’ve insisted on keeping the car, mostly because it costs almost nothing to insure, I put almost no money into maintaining it, and I believe that it’s always good to have a second vehicle in case of emergency. Plus it’s beautiful and fun to drive. So I dutifully take it out for a short spin every other week, and that’s the end of it.

Until that “Check Engine” light came on.

***

I decided to take my car to the dealer, even though it would cost me $270 just for a diagnosis. I know, I know, the standard advice is not to use a dealer for repairs. But I didn’t have my own mechanic, and I was really distressed by the idea that my poor engine needed checking.

When the mechanic called, he said that he’d done a “smoke test” that had detected some leaks near the fuel pump assembly at the right side of the fuel tank. He’d have to replace the fuel pump and some other things and, if that didn’t solve the problem, he’d need to replace the fuel tank. Otherwise, I wouldn’t be able to pass my next smog check.

“And it’ll cost you $3,200,” he said.

I stood in shock for a few seconds. Then I wavered, not wanting to hurt his feelings, like not wanting to tell a doctor that I needed a second opinion. But I came to my senses.

“No, thank you,” I finally said.

“What do you mean?”

“No, thank you,” I repeated. “I’m going to need some time to think about this.”

I wasn’t sure what I was going to do, but I knew I didn’t want to consent to shelling out $3,200 right then and there. I could feel an ulcer sprouting.

“Well, it’s going to take me a long time to get this car put back together,” he told me, seemingly annoyed. “I might not be able to do that until tomorrow.”

“Oh, that’s no problem,” I answered cheerily. “I don’t drive the car all that often, so feel free to keep it just as long as you’d like.”

Amazingly, about 45 minutes later he called to tell me the car was back together and ready to pick up.

So I returned to the dealership, and that’s when things began to get a bit interesting.

I was the only customer in the pickup area, and the cashier struck up a conversation with me. It turned out that he was a Thunderbird collector, and he’d grown up in San Francisco, so we had a lot to talk about. I patiently listened to all his stories, laughed at his jokes, and in general commiserated with him about the state of the world. As he was about to finally take my credit card, he asked, “By the way, how much did the mechanics say they’re going to charge you for this repair?”

“$3,200,” I told him.

And this man, who stood not 20 feet from where the mechanics were working, and who worked for the dealership, told me, “That’s ridiculous. It shouldn’t cost nearly that much. Take it to another mechanic and see what they say. If you have a leak, they might be able to just patch it. And if it turns out that they do have to replace the fuel pump, believe me it won’t cost $3,200.”

I was stunned. And I was worried for him. What if someone overheard? What if his bosses had cameras monitoring him?

I thanked him profusely, got his business card, paid my outrageous $270, and left.

I needed to find a mechanic.

***

A Yelp search convinced me to try DAS Auto Service – a repair shop in Daly City, about 15 minutes away. The reviews said that the mechanics were fair, respectful, honest, and reasonable.

When I brought the car in, I didn’t say anything about the Ford diagnosis because I wanted their employees to approach the problem with no preconceptions.

A couple of hours later, the main mechanic, Lalo, called to say that my gas cap looked a little worn and that he thought we should start with replacing the cap, in case that would fix the emissions problem. The total charge would be $28.

Whaaaaaat???

***

For a few weeks I thought it was absolutely inconceivable that a dealer would have given me a fake diagnosis and would have tried to charge me $3,200 for a $28 repair. I was convinced, in fact, that the “Check Engine” light would reappear.

But it didn’t.

When I texted my Iowa friend who also owned a T-Bird and had a lot of experience with cars in general, he told me that dealers always see women coming. If they’re alone, they’re about to be gouged.

I really hadn’t considered that. I’m typically the last person to blame any kind of “ism” or phobia for the way I’m treated.

Later I told my sister this story and she said, “Oh, yeah, I never go into a dealership. I always just send my husband.”

***

But the real test – part 2 of this saga – was still to come.

California cars more than eight years old must pass a smog check every two years. And my T-Bird was due. If it passed, I’d know with certainty that the new $28 gas cap had fixed my emissions issue.

But this brought up another pain-in-my-side problem.

If its electrical system has been recently reset, my car cannot immediately be accepted for a smog check. Crazily, it has to be driven many miles so that several internal tests can be completed before it is “smog-check ready.” (This is apparently the case for many cars.)

Typically, after something like a battery change, I’ve been told to drive for 50 to 100 miles at a steady speed kept strictly between 50 and 55 mph in order to reset the car. But that’s never proved to be enough miles. And to make matters worse, there’s absolutely no visual indication of when the car is finally “ready.” So I’ll drive 100 miles and make my smog check appointment, only to hear the mechanic tell me that nope, the car is not yet ready. When my last battery was installed two years ago, I made three appointments, driving at least another 50 miles between each one, only to be turned away every time. On the fourth try, I asked Julie to do it. I just couldn’t take the shame and embarrassment. That time, my car was finally ready (and it passed, of course).

I knew that the mechanic had had to reset the electrical system when he cleared my “Check Engine” light, so as a preemptive measure I took the T-Bird out on the freeway twice, logging a full 150 miles. But nope, at my appointment I was told that the car wasn’t ready.

“Nooooo! This is so embarrassing for me!” I wailed at the smog guy. “I have to keep making appointments and wasting your time, and I have no way of knowing when my damned car is finally ripe for the testin’!”

“That’s true,” he said. “Unless you have one of these,” he tossed out as an afterthought.

He held up a gizmo.

I didn’t ask any further questions, but I thought about that gizmo all the way home.

***

I’m no mechanic and I’m completely inept, but what if I had my own gizmo and could do my own pre-testing?

“Gadget that indicates whether car is ready for smog check,” I typed into Google, and eventually I identified the device. It’s called an OBD2 scanner. Not only can it diagnose warning light issues, it also has a dedicated button that conducts a 5-second test to determine whether the car is smog-check ready. AMAZING! What a lifesaver! What an embarrassment saver!

And it costs only $40!

When my wonderful scanner arrived, I decided to plug it into the car immediately to make sure I knew what to look for. This was no easy task. There was no visible receptacle, so of course I turned to the Internet again. There I found a nice set of specific directions for the T-Bird that involved blindly reaching under the dashboard, groping around, and . . . voilà! There it was!

Of course, I needed to be able to see the receptacle to connect the scanner, so I grabbed a flashlight and then had to lie on my back and crawl backwards like a crab while squeezing my skull under the dashboard. (Thank goodness I have a pinhead.)

It wasn’t easy squeezing under there!

I made the connection, turned on the ignition, and voilà! – the scanner displayed a big red “X” rather than a friendly green check.

So I decided to drive another 80 miles, which would mean heading south almost to San Jose and back. Even in the slow lane, cars do not take kindly to someone driving 50 mph and I’m on edge the whole time, clenching both the steering wheel and my teeth and maintaining a full sweat.

Sensing my anxiety, Julie helpfully suggested that I head out at the crack of dawn on Sunday morning, when there’d be fewer cars on the road. Brilliant.

By the way, I’m a great driver. I’ve never in my life had an at-fault accident or a moving violation. I can parallel park like a seasoned pro. But I have to admit that I cannot back a car up skillfully to save my life. And my T-Bird is a big vehicle. Without a rear camera. That Sunday morning, it took me eight tries to back out of the garage. Drive partway out and then drive back in, drive partway out and then drive back in. I actually prayed. But at least it was so early that no one in the neighborhood saw me. And I figured no one in my household would ever have to know.

Eventually I made it out onto the street successfully and had a lovely drive. I didn’t see a lot of cars. Only one honked at me.

Caught on camera:
A few of my many attempts to back out of the garage

I’d now put about 230 miles on the engine since the system reset.

I got home, held my breath, and once again plugged in my sweet little gizmo.

The CAT light was now a friendly green.

SUCCESS! HALLELUJAH!!

The scanner also showed that I had no DTCs (Diagnostic Trouble Codes, for those of you who aren’t expert mechanics like I had become). This was surely good news!

A little while later, I noticed that I had multiple security camera notifications on my iPhone. I’d forgotten that we have a camera in the garage. Uh-oh. Busted! There were eight videos of me trying to back that damned car out.

My wonderful new Ancel 410 OBD2 scanner

***

I made my smog check appointment and sat in the waiting room nervously. Was the car finally ready, as my trusty new OBD2 seemed to indicate? Would the guy find a leak?

I didn’t eat that morning, for fear of getting a stomachache.

But after only about 15 minutes I got the news. My car had passed!

***

The Ford people had sent me at least three e-mails asking me to fill out an online survey about their “work,” and now that I had absolute proof of their gouging, I rushed home to fill out the survey. But to my dismay, it had expired.

I did leave a vicious review on Yelp, however.

That night, I lifted a glass of wine in toast to my triumph. I’d learned to avoid repairs at dealerships. I’d found a glorious new mechanic. I’d successfully used an OBD2 that would forever eliminate my smog-check shame and embarrassment.

I was now firmly in the driver’s seat.

***

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***

Due to popular demand, I am including, at the end of each blog post, the latest random diary entries that I’ve been posting on Facebook for “Throwback Thursday.” These are all taken absolutely verbatim from the lengthy diaries I kept between 1970 and 1987.

November 3, 1975 [age 19]:

“I’m thinking that someday I may really be able to get something published, something resembling the Great American Novel. Maybe not. But the idea of writing doesn’t depress me any more; I’m neither a pessimist nor an optimist. I enjoy it, and if I find myself in print someday then all the better. If not, well, I’ll be a famous detective.”

November 4, 1975 [age 19]:

“Hey, my birthday will be coming up soon – I’ll no longer be a teenager. It scares the almighty crap out of me.”

November 6, 1975 [age 19]:

“I had a really nice time tonight – around 5:00 or so I went to pick up [my friends] Mary and Carolyn and we went to visit [our incredible high school Spanish teacher] Mrs. Giannini. First we ate out at this tiny Japanese restaurant nearby called Kozy’s Chinese Cuisine. Mary and I split half a bottle of wine and got really giggly. I was telling all of my crazy dumb antics – I’ve really got to write a book about them. I stuffed myself and in addition to my own dinner I ate Mary’s prawns and Carolyn’s french fries.”

[Ed’s note: why on earth did I think Kozy’s Chinese Cuisine was a Japanese restaurant?]

November 11, 1975 [age 19]:

“I had my last midterm today, and it was in my film class – the one class I have which is anything akin to what I expect a university class to resemble. Surprisingly enough, although I studied for only about 1 hour total, having allocated an entire day but wasting it, I think I did fairly well. I just happen to be tremendously lazy, but despite my laziness I always manage, somehow, to do JUST ENOUGH studying. [My brother] Marc came by [to the dorms] tonight, and by unluck I was chosen to go procure the Togo’s family-size pastrami sandwich that we had for dinner. [My roommate] Sally and I got in a thousand scraps over who’s to pay the phone bill, over her eating my breakfast bars, and over her fooling around with my stereo. She’s so maddeningly illogical! Anyway, I celebrated my release from midterms with about 3 ounces of Sambuca. Then, at Sally’s mere mention of her craving for jelly doughnuts, I suggested in drunken spontaneity that we simply go to Winchell’s and satisfy her desire. So we did, and now it is 12:15 a.m., and here we are eating doughnuts and drinking tea. Such is life. Can you tell I’m feeling my three Sambucas, future Paula?”

November 12, 1975 [age 19]:

“I just got back from seeing ‘Satyricon,’ a Fellini film, and it was so horrible and depraved that it tightened up my insides and now I have a murderous stomachache.”

November 19, 1975 [20th birthday]:

“It was pretty much a great day, at least in terms of getting attention. At work I got a cake, and a beautiful turquoise necklace from [my co-worker] Terrie with a joint under the ribbon on the box (which I quickly concealed in my wallet). I had dinner with the family: gnocchi, steak, broccoli with cheese sauce, wine, and pie. Mom and Dad gave me a good hairdryer and [my siblings] got me three Eagles albums. Grammy was there and gave me her usual $5. At 9:00 I got back to the dorms and we had a grand old alcohol party with Sambuca and champagne and cold duck and all got smashed. [My roommate] Sally was there, and my sweet dormmates Jack and Ken and Art and Lydon and Dave. Jack gave me a birthday kiss that sent me reeling.”

The wood is tired and the wood is old

The wood is tired and the wood is old

I have spent many exhausting and frustrating years recommending to my nieces and nephew, as they entered college, that they sign up for a course in Entomology. That’s right – bugs. I’ve emphasized strongly and repeatedly that the course would prove to be a transformative experience. For me, it actually provided confirmation of the existence of God. I am completely serious.

But no one ever listened to my advice, no one ever took the course, and to this day I continue to be appalled.

So I am now going to take up another cause in hopes that one person – just one! – among my legions of readers will adopt my counsel. Here it is: Watch the “CBS Sunday Morning” show.

This charming TV show was recommended to me by my friend Gigi, who shares with me the desire to shut out the disturbing elements in life and ferret out the poignant, the generous, the beautiful, the artful, and the heroic. The 90-minute program, hosted by the delightful Charles Osgood, features beautifully written and filmed vignettes about regular people, some of whom have done extraordinary things in very simple ways. The stories are folksy, sweet, emotional, informative, and always eminently respectful of their subjects, no matter how eccentric.

My all-time favorite piece on “CBS Sunday Morning” was about 10-year-old twin boys whose love of the game Battleship turned into a trip to the aircraft carrier Yorktown in South Carolina, which resulted in their learning about a still-living World War II sailor with whom they became instantly enamored. Even talking about the man made them burst out crying. “We want to hear what his voice sounded like, we want to touch him, we want to know him a lot more,” one of them said through his tears. The story is about how their surprise meeting with the 90-year-old sailor changed all of their lives. I blubbered through the whole thing.

[You can watch the story at the link below. If you can get through the short video without crying, please leave a “comment” to that effect and I will immediately declare you to be a hardhearted fussbudget.]

http://www.cbsnews.com/videos/students-experience-living-history-on-retired-aircraft-carrier/

I was catching up on my “Sunday Morning” shows last week when I was particularly captivated by a story about fossilized wood that is pilfered every year from the Petrified Forest in Arizona’s stunning Painted Desert. This was a familiar subject to me because in 2001 I was conscripted to actually return a piece of petrified wood to that same area.

Winona with watermarkIn the fall of that year, I decided to drag Julie on a month-long road trip down nearly the entire length of Route 66. The whole thing came about because I had fallen obsessively in love with the new, retro-looking Thunderbirds that had just been released, and I was determined to get one. Frustrated with the prohibitively long waiting lists and outrageous dealer markups in California, I had the brilliant idea to call some dealers in Kentucky. Kentucky is Julie’s native state, and we were out there often to visit her family anyway. It turned out that at a dealership in Versailles (pronounced “Ver-SAILS” in Kentucky), lo and behold there was no markup and no waiting list. So we put in our order, and I came up with the plan to drive the car back home to California on Route 66. We would take our time, spending a few weeks cruising appreciatively down the historic road that had been the conduit for so many Americans searching for better lives.

Not all that many decades ago, Route 66 (or “The Mother Road”) was the main travel route for people crossing the country. It became official in 1926 when, with the automobile establishing itself in the minds of Americans as their ticket to freedom and prosperity, the U.S. government decided to create a comprehensive network of interstate highways. As Bobby Troup wrote in his famous song, it “winds from Chicago to L.A” and covers 2,451 miles, eight states, and three time zones. It begins in Illinois, drops down into the verdant state of Missouri, clips a corner of the Kansas plains, plows through the Oklahoma dust, then heads straight west out of Oklahoma City through the Texas panhandle, over the long stretches of desert through New Mexico and Arizona, and into California at around Barstow, where it snakes its way through the orange groves of southern California until it ends at the Santa Monica pier.

Route 66 was the great trail that brought people west. Black Americans fled the nightmarish Jim Crow south; poverty-stricken Dust Bowl families set out to find work on California’s farms; and after World War II young soldiers and their wives, bolstered by the GI Bill and national optimism, packed up their infant boomers and went looking for housing and employment. In the more prosperous years that followed, people with cars and leisure time and a decent income took family vacations to see more of what this country had to offer than they could find in their hometowns.

What a great time it was for travelers back then. They could start their day with a heap of flapjacks, eggs, bacon, and hash browns for about a buck, washed down with a piping hot mug of coffee brought to their table by a smiling diner waitress. Then they would spend the day on the road, stopping in each small town to buy local crafts or let their kids play on the kitschy amusements set up as lures in front of each store. Take your photo next to a giant Paul Bunyan statue! Ride on a big blue cement whale! See the inside of a totem pole! At the end of the day, hungry and tired, they would pull into a truck stop and fill their stomachs with flame-cooked burgers, fried chicken, and milkshakes or ice-cold Coca-Colas, followed by enormous slabs of berry pie heaped with fresh whipped cream. Another hour or two of driving straight west into some of the most glorious sunsets they’d ever been lucky enough to see, and it was time to stop for some very sound sleep at one of the ubiquitous, neon-lit drive-up motor courts that had popped up along the road.

Unfortunately, the quaint, friendly cross-country stretch that was Route 66 suffered a terrible blow in the 1960s and 1970s, when the 42,000-mile national interstate highway system was built. Interstates 55, 44, 40, and 15 would essentially parallel Route 66 but bypass all of the small towns that had grown up along the route. Slowly, those towns withered and died as the “big slab” (as many called the interstate) promised travelers the ability to traverse great distances in far less time. Chain motels, chain restaurants, and chain gas stations replaced the colorful lodging and eateries along the route. People lost their livelihoods and moved away from their homes. In 1984, the last bit of Route 66 was replaced near Williams, Arizona. An era had ended.

Fortunately, some individuals, organizations, and state legislatures have stepped up in recent years, restoring old buildings and maintaining sections of the old road. Nostalgia-seekers and people with time on their hands are heading back down Route 66. There are parts of the road that are long gone, forcing travelers to hop on the freeway for miles at a time, especially in New Mexico and Arizona. But stretches of the old road do remain, and there are refurbished diners, gas stations, motels, and roadside attractions – not to mention museums – to be enjoyed. I highly recommend it. It’s almost as much fun as entomology.

Before we headed out on our own Mother Road adventure, my guitarist friend and bandmate Dina M. – a transplanted New Yorker – told us that she had purloined a piece of petrified wood from the Petrified Forest at least a decade earlier when she had moved out to California. In the Petrified Forest, it is absolutely illegal to remove anything because of the numerous ongoing scientific experiments that are conducted on the fossils there. Wood becomes petrified when mineral matter seeps into buried trees and, over the course of millions of years, eventually replaces all the organic matter, turning the wood into a fossilized stone. That wood/stone can reveal an entire geologic record about the passage of time.

So, consumed with guilt, Dina asked us to do her the favor of bringing the wood back to its home so she could be relieved of the crime and the emotional burden once and for all. We agreed, and we brought that little rock (it couldn’t have been more than 6 inches in diameter; we called it “Little Dino”) with us from California all the way to Kentucky and then back west as we meandered along the length of Route 66. It was 50 miles off the route and out of our way to go into the Petrified Forest, but well worth the detour – for Dina’s sake, for Little Dino’s sake, and also for our own amusement, edification, and overall sense of self-congratulation.

Petrified wood with watermarkThe petrified wood in this forest can be 225 million years old, and signs about the federal penalties attached to removing the wood were everywhere. Although we were bringing contraband into, not out of, the place, I remember sweating like a drug dealer when we passed through the entrance gate and had to undergo the ranger’s interrogation about what we had in the car. Then, once into the park, we could find only groups of large rocks that completely dwarfed Little Dino, and he was going to look supremely out of place. But we had no choice. Holding the contraband clandestinely in the inside of my jacket, I awkwardly tossed it a full 3 inches and it landed among its new boulder family, where I presume it lies to this day.

This whole caper is caught on film, thanks to Julie’s persistent cinematography. The link to the 4-minute clip is below:

https://youtu.be/oNa6kfUF6vc

For the “CBS Morning Show” story, the reporter met with a park ranger who displayed his collection of remorseful letters written by petrified wood thieves – many of them children. These people, like Dina, had carried guilt around with them for years, and their letters accompanied the pieces of wood they were finally returning. (You know, the postage on some of those boulders must have been astronomical!) As I watched, I began to get miffed. I thought that I should have been interviewed. After all, the show likes to feature people who do extraordinary things, but instead the story was showcasing the criminals who had taken petrified wood out of the park – not heroes like me who had gone out of their way, nearly 1,000 miles from home, just to bring back a 6-inch rock.

My attention was starting to drift when, at the end of the story, the reporter casually mentioned that the rocks that are sent back to the park are simply stored away because they cannot actually be put back. When I heard that, I snapped quickly to attention. The ranger explained that no rocks can be introduced back into the area because the scientists conducting their careful studies could inadvertently pick up something that had no reason to be there and the study results would all be totally botched.

Uh-oh. Oh, no. Now we’ve got to go baaaaaaaaaaaaaaaaaaaaaack!

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